Privacy Policy for sinovarielx.com
Your privacy is important. Learn how we protect your information.
Introduction to Our Privacy Policy
sinovarielx.com collects and manages your information according to Australian privacy laws and industry best practices.
By using our services, you agree to this policy and consent to the collection and use of your information as described.
What Information We Collect
We collect both personal and technical information to provide, improve, and secure our services.
Information You Provide Directly
- • Name and contact details
- • Billing and payment information
- • Service-related preferences
- • Correspondence with our team
- • Any documents you upload
Information Collected Automatically
- • Device details (browser, operating system)
- • IP address and location data
- • Usage and interaction logs
- • Cookies and tracking data
- • Site preferences
How We Use Your Data
Your information helps us deliver, maintain, and improve services, ensure security, and meet legal obligations.
- • Service delivery and account management
- • Billing and payment processing
- • User support and communications
- • Security and fraud prevention
- • Analytics and performance monitoring
- • Legal compliance obligations
- • Maintaining service quality
Our Commitment: We protect your information using technical and organisational safeguards, and never sell your data.
When We Share Your Data
Data is shared only with trusted providers or when required by law. We do not sell your information to third parties.
Service Providers
We engage third-party vendors to support our business, each bound by strict confidentiality agreements.
Legal Obligations
We may disclose information to comply with Australian law or lawful requests.
Anonymous Statistics
We use aggregated, non-identifiable data for internal reporting and improvements.
Your Rights and Choices
You may access, update, or request deletion of your personal information at any time, subject to legal limitations.
- • Right to request access to your data
- • Right to correct inaccurate information
- • Right to request deletion of your data
- • Right to receive your data in a portable format
- • Right to object to certain processing
- • Right to restrict data processing
Contact us for questions about your rights or to make a request regarding your personal information.
How We Protect Your Data
We use multiple safeguards and regularly review security practices to protect your data from unauthorised access or misuse.
Technical Safeguards
- • Encryption of data in transit and storage
- • Secure authentication protocols
- • Active monitoring for threats
- • Regular security updates
Organisational Measures
- • Staff training on privacy protection
- • Access controls and audit logs
- • Confidentiality agreements with staff
- • Internal privacy reviews
Data Retention Policy
Data is retained only for as long as necessary to deliver services and meet legal obligations.
- • Retained for active subscription
- • Kept for quality improvement
- • Stored for support and compliance
- • Held for payment processing
- • Only with your consent
You may request deletion after ending your subscription.
International Data Transfers
We may transfer data internationally using approved safeguards and contractual protections.
- • Cross-border service provider use
- • Australian data centre storage
- • Standard contractual clauses
- • Legal compliance review
Use of Cookies and Tracking
We use cookies for site operations, analytics, and personalisation. See our cookie policy for details.
Cookie Types Explained
- • Required for basic website operation
- • Help measure site performance
- • Allow custom site experience
- • Enable enhanced features
Change cookie settings anytime in your browser.
How We Update This Policy
We review and update this policy as needed to reflect law changes or new practices.
- • Updates posted on our website
- • Email notices for major changes
- • Clear effective date on each version
- • Archived copies available on request
Continued use means you accept the updated policy.
Contact Our Privacy Officer
For questions or requests, contact us using the details below.
sinovarielx
Level 4, 55 Southbank Boulevard, Southbank, VIC 3006 Australia
Phone: +61210232955
Email: content@sinovarielx.com
Last updated: September 5, 2025
Effective: September 5, 2025